Shipping Policy
Sephora.com offers FREE STANDARD SHIPPING on all merchandise orders $75 and over (excluding taxes). For shipments totaling less than $75, there is a delivery charge of $5.95 for UPS Ground and $6.95 for USPS Priority Mail. Sephora's standard shipping options are UPS Ground and USPS Priority mail.

Tax Policy
Sephora.com charges sales tax on orders delivered to the following states: Arizona, California, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Virginia, Washington and Wisconsin.

Payment Policy
We accept Visa, Mastercard, Discover, PayPal and Amex.

Return Policy
Sephora will gladly accept returns for any Sephora.com products upon receiving your items within 60 days of the purchase date. To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. Return shipping and handling fees are free to Sephora's customers. Sephora regrets that they do not refund original shipping costs with the return.

Terms are subject to change. Purchases made offline are not eligible for rewards. Business purchases are eligible for Member rewards only if the purchase is made for a Member’s business. Purchases made for customers will not be eligible for Member rewards.

If you believe you have a purchase that did not register in your Earned Activity Report, please check your Click History. The purchase must have a Click ID in order to submit a purchase inquiry. Once you locate the Click ID associated with the purchase, please email a copy of the invoice to commissions@rovia.com. Invoices must be submitted at least 30 days past the date of purchase and within six months of the purchase. The merchant is unable to investigate invoices submitted outside of this timeframe. Please note, once you submit a purchase inquiry, the merchant may take up to 16 weeks to complete their investigation. You will be notified of the outcome as soon as the investigation is complete.