We do not ship to Alaska or Hawaii for orders placed on our website. However you can contact us about making special arrangements.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, MasterCard, American Express and Discover cards. You can also choose to finance your purchase through Affirm.
Our goal is to make the process of a return as easy as possible; however, mitigating returns begins with better consumer education at the time the order is placed and ensuring each customer is paired with their perfect mattress. We ask that you take advantage of the trial period, and sleep on the mattress for a minimum of 30 nights to allow your body to properly adjust to it. If you don’t love your Yaasa Studios mattress, you have up to 100 days to return or exchange it. Our Customer Experience representatives will work with you to arrange a complimentary pickup of the mattress, where we will donate or recycle it. Please note that in order for us to donate your mattress, you MUST keep any/all law tags attached. If they are not attached, we will have to recycle them (donations will not be accepted).
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to email@example.com. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.