Shipping Policy
Our Customer Happiness team is in the office Monday - Friday, 8:00 AM - 4:00 PM Pacific Time. Please note that orders will NOT be processed during weekends or holidays. Orders placed after 12 pm PST will be processed the following business day. Once an order has been placed it is locked for processing and can no longer be cancelled or edited. If the package is refused you may be charged a restocking fee. We ship orders across the United States including Alaska & Hawaii. We also ship to Military APO/FPO addresses. Some restrictions may apply. We use USPS and FedEx for all shipping destinations in the United States.
Tax Policy
Taxes and duties will be displayed at checkout where applicable.
Payment Policy
We accept Visa, American Express, MasterCard, Discover, AmazonPay and PayPal.
Return Policy
We want you to be happy with your purchase at me & my BIG ideas, Inc. You may return un-used, non-downloadable merchandise for a full refund within 30 days of purchase. Shipping and processing fees cannot be refunded.
More Information:
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
Purchase Inquiries:
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to commissions@rovia.com. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.
