We offer three convenient shipping methods for MichaelKors.com online orders: (1) Standard Ground Shipping, (2) 2-Day Delivery, and (3) Next-Day Delivery. Delivery times for jewelry pieces requiring engraving may be delayed for additional processing time.
Sales tax is calculated based on the laws of the state to which you are shipping your order, and depends on whether there is a Michael Kors retail store location (but not a wholesale presence) in that particular state. Typically, sales tax displayed during checkout is estimated until the order has shipped. We do not charge sales tax on the purchase of gift cards, but items paid for with gift cards are subject to taxation.
We accept American Express, Discover, MasterCard, Visa, Michael Kors gift cards, credit card gift cards, PayPal and Apple Pay.
You have two options for returning merchandise purchased online: by mail or in store. All returns of online orders, whether by mail or in store, must be returned within 30 days from the day the order was shipped.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to firstname.lastname@example.org. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.