Tax Policy
Sales tax is calculated based on the service type you request and your location. When you confirm your booking we will show you an estimated sales tax amount. The final sales tax amount will be determined when we charge your payment method. Please note that Handy charges your payment method when the order is placed for your initial cleaning or any one-time bookings; subsequent bookings in your plan will be charged the day before they are scheduled to occur.

Terms are subject to change. Purchases made offline are not eligible for rewards. Business purchases are eligible for Member rewards only if the purchase is made for a Member’s business. Purchases made for customers will not be eligible for Member rewards.

If you believe you have a purchase that did not register in your Earned Activity Report, please check your Click History. The purchase must have a Click ID in order to submit a purchase inquiry. Once you locate the Click ID associated with the purchase, please email a copy of the invoice to commissions@rovia.com. Invoices must be submitted at least 30 days past the date of purchase and within six months of the purchase. The merchant is unable to investigate invoices submitted outside of this timeframe. Please note, once you submit a purchase inquiry, the merchant may take up to 16 weeks to complete their investigation. You will be notified of the outcome as soon as the investigation is complete.