Free shipping is offered to Beauty Circle members on all orders. If you are not a member of Beauty Circle, Moroccanoil offers a $5.95 flat rate shipping fee or free shipping on orders of $45 or more. This excludes Alaska and Hawaii, to which Moroccanoil offers a $35 flat rate shipping fee. We require 1-2 business days for processing and shipping can take up to 5-10 business days. For questions, please contact Customer Service.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, Mastercard, Discover, American Express and Paypal.
Moroccanoil stands behind the quality of our products. We believe that we can work together with our customers to make every purchase a positive experience. In the event you are not satisfied with your purchase or have any concerns, please contact us by phone at 1-888-700-1817, or via email at email@example.com within 30 days of receipt of product so that we can assist you.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to firstname.lastname@example.org. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.