Orders are shipped Monday to Friday. *Orders placed before 11:00 am PST will generally be shipped out on the same day. Orders placed after 11:00 am PST will generally be shipped out on the following day with the exception of orders placed on a Friday. Those orders will ship out on the following Monday or next Business day (if Monday is a holiday). You will be notified via email once your order has been shipped. Please note we do not offer weekend shipping.
We charge sales tax for all online orders that are being shipped to locations in Alabama, California, Colorado, Connecticut, District of Columbia, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. Other states are not charged at this time..
We accept Visa, MasterCard, American Express, and Discover credit cards for payment.
We accept returns for items purchased on the Alloy Apparel online store that are received back within 30 days from the delivery date for a refund or store credit. Returns received back after 30 days from the delivery date will not be accepted. We do not process exchanges at this time. Please note that shipping charges are non-refundable. Once a return arrives at our warehouse, it will take us 10 to 14 business days to receive, inspect, and process. You will be notified via email once your return has been completed.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to firstname.lastname@example.org. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.