Shipping Policy
The 9 am to 9 pm delivery window is set by the carriers we use, so we're unable to offer scheduled delivery times. We pack your Hungryroot delivery with liners to insulate, and ice to keep it cool and fresh during transit and while it waits for you to get home. We do advise unpacking your box as soon as you're able to.
Tax Policy
Taxes and duties will be displayed at checkout where applicable.
Payment Policy
We accept Visa, MasterCard, Discover, and AmericanExpress. We currently don't accept PayPal or EBT payments.
Return Policy
All changes made to your subscription must be submitted by 12 pm ET (9 am PT) the Thursday before your next box is shipped. If you’d just like to skip a delivery, check our FAQ on skipping. Need to skip for 4 to 8 weeks? See our FAQ on holding.
More Information:
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
Purchase Inquiries:
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to commissions@rovia.com. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.
