Payment Policy
We accept Visa, Mastercard, Discover, American Express and Paypal.

Return Policy
Tickets typically aren’t refundable. But we want you to enjoy an exceptional event with us, so tickets may be transferred into another event with available seating as long as the existing event is at least 48 hours away. You can still reschedule an existing one less than 48 hours away, but there’s a late cancellation fee.

Terms are subject to change. Purchases made offline are not eligible for rewards. Business purchases are eligible for Member rewards only if the purchase is made for a Member’s business. Purchases made for customers will not be eligible for Member rewards.

If you believe you have a purchase that did not register in your Earned Activity Report, please check your Click History. The purchase must have a Click ID in order to submit a purchase inquiry. Once you locate the Click ID associated with the purchase, please email a copy of the invoice to commissions@rovia.com. Invoices must be submitted at least 30 days past the date of purchase and within six months of the purchase. The merchant is unable to investigate invoices submitted outside of this timeframe. Please note, once you submit a purchase inquiry, the merchant may take up to 16 weeks to complete their investigation. You will be notified of the outcome as soon as the investigation is complete.