Normal delivery time is 2-5 business days: tracked. Delivery time will vary depending on your location. Please do allow upto an additional 3 business days for PO Boxes. We make every effort to ensure that your order is delivered on time, but unfortunately we cannot guarantee that delivery will not be affected by events outside our control. Under these circumstances, delivery charges will not normally be refunded. We are currently unable to ship some items internationally. In the instance we are not able to ship your item, it will be cancelled and we will notify you. High volume orders may arrive in multiple packages.
Taxes and duties will be displayed at checkout where applicable.
We accept Visa, Visa Debit, Mastercard, Paypal and Mountain Warehouse gift cards.
You can return or exchange any unworn, unwashed or defective merchandise by mail or at one of our US store locations. Returns made within 30 days of the order shipment date will be refunded to the original form of payment.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to email@example.com. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.