Shipping Policy
Shipping Madda Fella processes orders within 24-hours of placement. Orders ship, Monday - Friday, excluding major U.S. holidays via UPS or USPS ground. Free shipping on all domestic orders. For our International friends, your rates are calculated separately.
Tax Policy
Applicable sales tax will be added on all orders based on the shipping address. The amount of sales tax is estimated until the order has shipped and shipping confirmation has been sent. We do not charge sales tax on the purchase of Gift Cards; however, items paid for with Gift Cards will be taxed.
Payment Policy
We accept Visa, American Express, MasterCard, Discover, PayPal and more.
Return Policy
Returns after 60 days of purchase will be reviewed and may be subject to a reduced refund. Please allow for transit time from your location.
More Information:
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
Purchase Inquiries:
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to commissions@rovia.com. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.
