Our shipping costs are based on the weight and dimensions of the part that is purchased. The packaging materials included in your shipment or using a slightly larger shipping container will not increase the shipping and handling fee you will be charged. We have multiple warehouses located across the United States and will ship from the warehouse closest to your address as inventory permits. Standard Shipping to Alaska, Hawaii, U.S. Territories or APO/FPO addresses may take longer than the estimated shipping times. Expedited Shipping and Urgent Shipping are not available for orders shipped to Alaska, Hawaii, U.S. Territories, P.O. Boxes or APO/FPO addresses. Weekend delivery is not available for Expedited Shipping or Urgent Shipping. UPS observes the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day and New Year's Eve.
Advance Auto Parts charges sales tax on all orders as required by law. The sales tax amount is based on your shipping address and the current tax rates in that jurisdiction. Tax will be displayed during checkout before you pay for your order. Items with in-store pickup selected will be charged sales tax based on the location of the store.
We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB and PayPal.
With Proof of Purchase: Return or exchange any item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied. Items returned for warranty may be exchanged or refunded at our discretion. Credit will be issued to the same card used for purchase; card must be present at time of return. Without Proof of Purchase: Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase may be made in exchange for an Advance Auto Parts Merchandise Credit Card. No CASH refunds will be issued. These returns will be processed at the lowest selling price of the item in the last 45 days.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to firstname.lastname@example.org. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.