"Orders are processed Monday - Friday. Processing may take up to 48 hours depending on when the order was placed and pending availability as well as credit card verification. During special launches, processing may take up to 5-7 business days. We will email you when the order is shipped. We are unable to ship to APO/FPO or PO Box addresses. All orders ship with ""Signature Required"" option for security reasons. If you would like this option removed, please include in the notes or contact us. Please include the order number. ".
Depending on the taxing rules of the location to which we are shipping your order, tax could be applied to your product total only or to both your product and your shipping total. To determine what, if any, tax amount you'll be charged, enter your shipping information during checkout and proceed to the billing page.
We accept Visa, Mastercard, American Express, Discover and PayPal.
If you are not satisfied with your online purchase, please follow our guidelines for returns: Please confirm your items are eligible for return, All returns must be postmarked within 14 days of receipt. Returns sent after this time will not be honored, The merchandise must be in its original condition and unworn, We do not refund shipping fees, We do not accept returns/exchanges on custom-made or special order items, undergarments, or sale merchandise. These types of sales are final, and We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to email@example.com. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.