Regular shipping charges apply for all other items. All web and phone orders over $25 automatically receive free ground shipping*, with no weight exclusions (does exclude international and APO/FPO shipments and instrument rentals). Free shipping is valid with purchase only. This is a limited time offer that can be changed at any time. Note that your selected class of service must be available with UPS. The day your order is placed does not count as the first business day. Freight and USPS orders are not included in the Shipping Guarantee. This offer excludes APO, FPO, and PO Boxes which must ship USPS.
We are required to collect sales tax on all orders except those shipped to the following states: Alaska, Hawaii, Oregon, Montana, North Dakota, New Hampshire, Delaware and Wyoming.
We accept Visa, MasterCard, Discover Card, American Express and PayPal.
Most of our products are backed by our 30 Day Satisfaction Guarantee. If you are not completely satisfied, you may return most items within 30 days of the shipment dated for a refund, exchange or store credit.* When returning merchandise ordered from Music & Arts (this includes consumer orders and school orders), return shipping costs are not eligible for refund.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to firstname.lastname@example.org. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.