Shipping Policy
Free shipping is applied to domestic orders over $100 before tax. Items over 5lbs are excluded. For jewelry and beauty orders under $100, the shipping rate is $5.95. For orders under $100 in all other categories, the shipping cost is $7.95. Orders including jewelry and beauty items as well as items in other categories, including watches and accessories, will be subject to the $7.95 shipping rate. $15 - Two-business day shipping, $25 - Next business day shipping.

Tax Policy
As a Nordstrom company, we are considered a part of the physical presence of any Nordstrom store or shipping facility. We are thereby required by state law to collect sales tax on any order shipped to your state.

Payment Policy
We accept Visa, MasterCard, American Express and Discover cards issued within Canada, Australia and the United States, PayPal, Nordstrom Visa, Nordstrom card, Nordstrom gift cards, Nordstrom Notes and account credits.

Return Policy
We’ll gladly take eligible items back within 45 days from the original ship date. Just be sure you have not worn or altered it. The price tag must also be attached to the item, and you’ll need to present the receipt or invoice. Eligible returns will be credited to your original form of tender, or to a Gift Card (Gift Cards cannot be redeemed for cash unless required by law). Once you return an item, it will not be available for immediate repurchase. You can return items by mail, or at any U.S. Nordstrom Rack store. Visit our Shipping & Returns page for more details.

Terms are subject to change. Purchases made offline are not eligible for rewards. Business purchases are eligible for Member rewards only if the purchase is made for a Member’s business. Purchases made for customers will not be eligible for Member rewards.

If you believe you have a purchase that did not register in your Earned Activity Report, please check your Click History. The purchase must have a Click ID in order to submit a purchase inquiry. Once you locate the Click ID associated with the purchase, please email a copy of the invoice to commissions@rovia.com. Invoices must be submitted at least 30 days past the date of purchase and within six months of the purchase. The merchant is unable to investigate invoices submitted outside of this timeframe. Please note, once you submit a purchase inquiry, the merchant may take up to 16 weeks to complete their investigation. You will be notified of the outcome as soon as the investigation is complete.