Shipping Policy
Once you've placed your order, please allow up to 2 business days for handling time. Once you receive a shipping confirmation email, your item(s) will be delivered via the shipping method you selected. We currently ship to any valid address in the continental US. We do not ship to Hawaii, Alaska or Puerto Rico at this time. Shipping is not available to A.P.O./F.P.O. or P.O. box addresses. For a limited time, ALDO is offering FREE STANDARD SHIPPING on all online orders over $70, after applied discounts. The cost for shipping will automatically be deducted at checkout for all eligible orders.

Tax Policy
Sales tax rates will vary from one location to another. The items on your order will be taxed based on the product category and the current sales tax rate for your shipping address.

Payment Policy
We accept Visa, Mastercard, American Express, Discover and Paypal.

Return Policy
We guarantee to refund unworn or unwashed items when you return it in sellable condition with the original receipt and packaging within 60 days of purchase. Refunds will be credited to the original method of payment. In the interest of hygiene, earrings, cosmetics and underwear may not be refunded or exchanged at any time. Swimwear may not be returned if the hygiene seal is broken. In stores no items may be returned or exchanged between Black Friday and Cyber Monday or on December 26 and 27. Items can only be returned or exchanged in the country in which they were originally purchased. Items purchased from other retailers including department stores should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer.

Terms are subject to change. Purchases made offline are not eligible for rewards. Business purchases are eligible for Member rewards only if the purchase is made for a Member’s business. Purchases made for customers will not be eligible for Member rewards.

If you believe you have a purchase that did not register in your Earned Activity Report, please check your Click History. The purchase must have a Click ID in order to submit a purchase inquiry. Once you locate the Click ID associated with the purchase, please email a copy of the invoice to commissions@rovia.com. Invoices must be submitted at least 30 days past the date of purchase and within six months of the purchase. The merchant is unable to investigate invoices submitted outside of this timeframe. Please note, once you submit a purchase inquiry, the merchant may take up to 16 weeks to complete their investigation. You will be notified of the outcome as soon as the investigation is complete.