We offer Standard Shipping (5-9 business days) $4.99 and Expedited Shipping (3-5 business days) $10.98.
Sales tax might apply depending on state you are shipping to and will be displayed before confirming your order online.
We accept Visa, MasterCard, American Express.
You have 90 calendar days to return a product from the date you received it. All returns shipped to Aquasana require prior authorization from Aquasana and a clearly-labeled Return Authorization Code ("RAC") on the outside of the return shipment package. Aquasana encourages you to try using your product so we accept returns of products in new or used condition. Please ensure that the product you are returning is repackaged with all the cords, tubing, adapters and documentation that were included when you received it. You are responsible for the return shipping costs on all products except whole house water filtration systems. You are responsible for the cost of insuring the product during return shipping for all products except whole house water filtration systems. Only products that have been purchased directly from Aquasana, either through Aquasana's website, Aquasana's call center or one of Aquasana's marketplace accounts can be returned to Aquasana.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to email@example.com. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.