Shipping and handling charges are determined by the merchandise dollar amount of your order before any special offer deductions or sales tax calculation. We offer ground shipping, 2-day express shipping and overnight shipping.
Sales tax will be charged for purchases shipped to California and New York state.
We accept American Express, MasterCard, PayPal, Visa and JCB.
Any item returned/exchanged must be in its original condition (unwashed and unworn) with the original price tags intact. Returns are to be shipped back via the return instructions listed on the RMA. The customer is responsible for all return shipping charges. Returns must include the customer order number and billing name. If you no longer have a copy of your invoice and wish to obtain one, please request one by calling Customer Service at 888.485.6738 or by e-mailing email@example.com.
Terms are subject to change. Purchases made offline are not eligible for rewards.
Business purchases are eligible for Member rewards only if the purchase is made
for a Member’s business. Purchases made for customers will not be eligible for Member rewards.
If you believe you have a purchase that did not register in your Earned Activity
Report, please check your Click History. The purchase must have a Click ID in order
to submit a purchase inquiry. Once you locate the Click ID associated with the
purchase, please email a copy of the invoice to firstname.lastname@example.org. Invoices
must be submitted at least 30 days past the date of purchase and within six months
of the purchase. The merchant is unable to investigate invoices submitted outside
of this timeframe. Please note, once you submit a purchase inquiry, the merchant
may take up to 16 weeks to complete their investigation. You will be notified of
the outcome as soon as the investigation is complete.